4th April 2020

Dear All,

It is with a heavy heart that we had to close the doors of The Riverside on Friday 20th March following the government’s guidelines due to the outbreak of COVID-19.

A number of events have recently been rescheduled and these are listed below:

• Monty Python and the Holy Grail was previously taking place on Tuesday 28th April and will now take place on Saturday 3rd October at the same time
• Michael Ball and Alfie Boe was due to take place on Saturday 28th and Sunday 29th March, these shows are now taking place on Saturday 12th and Sunday 13th September at the same times
• Mick Fleetwood and Friends was taking place on Tuesday 2nd June and is now taking place on Tuesday 22nd September at the same time
• VE Day 75th Anniversary was taking place on Friday 8th May and is now taking place on Sunday 20th September at the same time

All tickets sold for the above events have been moved to the new dates along with your seat reservations, if you are unable to attend the new date or have tickets for another event which has since been cancelled then read the options below.

There are currently three options for cancelled events or if you are unable to attend a re-scheduled event:

• most people are happy for us to issue a credit note under their name to use for future performances (the credit note will have no expiry date so can be used whenever is convenient with you)
• a number of people have been very kind and refused a refund in order to help us survive as a small business
• some have requested a refund back to their credit card. If you choose this option then please respond with a contact number so that somebody can reach you. We can't guarantee when this might be as the building is closed and only being attended sporadically.

Please note that the phone lines are no longer open so please contact us via email on mail@theriverside.co.uk with any queries. We will endeavour to keep you up to date with any further changes to forthcoming events via our website.

If you currently hold any of our Fish and Flicks or Dinner and Film vouchers then these have no expiry date, they will be fine to be used when are able to re-open. If you have one of our annual or six-monthly membership passes then these will be extended by the period which we will be closed.

In the meantime we wish you and your families well, stay safe and we look forward to welcoming you back when we are able to re-open our doors.

Best regards,
Tina Wiseman – Theatre Manager